Enjoy Peace of Mind

A panic app is only as effective as the support behind it. HelpMe has over 7,000 emergency responders with the largest network across South Africa.
Need roadside assistance? Our partnership with First Assist gives you nationwide cover with 4,500 tow trucks and flatbeds, and 1,900 Roadside Safety Patrol units.
Wherever you are, help is a swipe away. We work with over 100 private security, medical and fire partners with access to over 2,000 armed response units across major metros and larger urban areas. HelpMe, in partnership with Fidelity Secure Fire, also offers the country’s largest private fire response network.
No other safety app matches our reach or reliability, because no other service has access to the HelpMe emergency responder network. Just Swipe and we are there.

#1

Security company on
10/10
Trustindex rating
Joan D
I've had this facility on my phone for quite a while since I'm 72, with very high blood pressure, and Live alone. On Saturday 28 September I found myself stranded in an area I didn't know. My battery was flat. I sent a Help Me call, and within minutes I was contacted, and guy sent to help me with a battery booster. My car was started and all was well. I really appreciated the efficiency and kindness I experienced.
Joseph E
HelpMe has been a game-changer for my peace of mind. Their response time is super quick, and the team is always professional and friendly. I feel a lot safer knowing they’ve got my back. The app is easy to use, and everything runs smoothly. Whether it's an emergency or just checking in, they’re always reliable.
Laverne A
I needed urgent assistance as my car stalled in a none safe area. They called back quickly and asked how they could assist. I advised I would need breakdown to tow vehicle as soon as possible. They had to 1st review my contract to see if cost of tow in assistance was covered, which it was not, however they still assisted and contacted a tow in service close to me, on my behalf and put them through to me...
Liesel D
Thabang was efficient and made sure the tow truck came out to help me within a short period of time.
Ephiphania
My husband was involved in an accident yesterday and it was very convenient to have the help me app to call all the relevant services he needed.
Morgan C
Service was quick and efficient, driver was curtious and professional. A good experience on a bad day. Well done.
Dawn Rose Toy
Very happy with the service I received.
Pieter C
Their response time was super fast. Whenever someone called they were very helpfull and friendly. I will recommend them to anyone.
Nkanyiso
I used my app to inform them of my road assistance request as my car was stuck on the freeway. Within a minute I received a call from them. Everything was just quick and they even organise ADT to look after me as I was stuck in freeway and it was dark. They kept on calling to check how am I doing and if the towing company has arrived. I am very happy of the excellent service I received.
Mumsy N
I'm very happy with the service.
Our Partners

HelpMe – Enjoy these Unique Features FREE for LIFE.

Learn more about our incredible FREE features below
Add up to 5 children (aged 7+) to our MyChild app at no charge.

Community Crime Alert

The "Community Crime Alert" button is a unique, data-free feature currently available exclusively to residents in qualifying communities in South Africa.
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My Guardian Alert

With just a swipe, this “unique early warning” feature let’s HelpMe know you may be at risk. And if the worst does happen, you know for sure that HelpMe has “got your back”. Never be alone again.
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MyChild®

View your child’s exact location and battery level anytime. Give your child a “data free” way to inform you if they need urgent help. And if you cant be there for them, be sure that HelpMe will!
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Home Alert

If you suspect an intruder is on your property, just swipe. Home Alert turns your cellphone into a “personal panic button” when you’re at home. Get local help when you need it now!
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Roadside Assist

Dispatch your insurance breakdown in less than 30 seconds. Insured or not, just swipe to request your breakdown responder. Our Breakdown team co-ordinates over 35,000 breakdowns and accidents each month.
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Hi-Jack Alert

In the event of a suspected hijack, HelpMe will co-ordinate with your car tracking company, so we can still find you, even if your cellphone has been switched off by hijackers.
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Amazing Upgrades

Enhance your Peace of Mind and safety…with our Amazing upgrades from R9pm.
Our unique optional upgrades allow you to create a plan that is ideal for your family and lifestyle. Only pay for what you need.
No contract, No extra costs.

MyChild® Protector (age 7+)

Upgrade to MyChild® Protector and receive a range of must-have extras to ensure your child is as safe as possible and all completely data free!
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Security Protector

In a security crisis your family, friends and SAPS may not be able to help in time. Upgrade your Guardian Alert feature and get immediate access to South Africa’s largest tactical security network when you're out and about and need urgent help.
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Home Protector

Can’t afford home alarm security? Sleep easier with a reputable local armed response service in your area for much less. No alarm. No contract. Just swipe for rapid response when you need it at home.
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Home Fire Cover

In case of a fire at your home, simply panic on the HelpMe app, and we’ll dispatch the fire brigade to assist you. Stay safe with rapid emergency response when you need it most.
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Roadside Safety Patrol™

Being stranded on the roadside comes with big risks. With over 1,900 safety patrol vehicles, covering 95% of public roads in SA, our Breakdown Safety Patrol™ will park next to your car, keeping you safer until your breakdown truck arrives.
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Breakdown & Towing Cover

No Insurance? No breakdown cover? We offer the most affordable breakdown cover in South Africa.
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Accident Protector

No medical aid or hospital plan? This service offers ambulance and hospital stabilisation for members involved in an accident – private facilities included.
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Rapid Medivac

In a medical emergency? Panic on the HelpMe app, and we’ll dispatch a private ambulance to provide immediate medical assistance and transport you to the hospital.
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Hijack Rescue

Hijack Tracking Plus ensures that in any suspected Hijacking, our HelpMe Crisis Centre will immediately dispatch our nearest response team to the location where the driver was attacked, while your tracking company chase your car.
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Driver Assist

Online licence disc renewal, pothole wheel damage claims, and speeding fine reductions are all features of our Driver Assist upgrade. We'll help make being a driver less expensive and more convenient for you.
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TrackMe by Netstar

Is your tracking device older than 3 years or you have no tracking device? HelpMe ™, Netstar and Beemie have collaborated to combine the latest car tracking technology with integrated hijack tracking and Security Protector.
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