Community Alert

FREE In Participating Communities

HelpMe 4051 Community Alert is a partnership between HelpMe and Marshall Security, now officially recommended by both CPFs as the way for all residents of 4051 to request emergency help anywhere in Durban North.

HelpMe’s data-free Community Alert lets you report any serious medical, crime, fire or security emergency with just a swipe. Within seconds, Marshall Security Control receives your details and live location, calls you back and asks what kind of support you need.

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Marshall Security coordinate the right response, ambulances, SAPS, fire services or crime reporting, and for any confirmed security incident, Marshall Security will send their own team to assist. After swiping, CPF members are still encouraged to send a group WhatsApp message as usual. Swipe First, Then Type.

To access Community Alert, download the HelpMe app. As a 4051 resident, you’ll also get FREE private fire response at home through our partnership with Fidelity Secure Fire for 12 months worth R228. Just update your 4051 address in the app’s profile section to activate both your Community Alert button and your free fire cover.

Once activated, HelpMe and Community Alert are completely free to use. Download HelpMe, activate Community Alert and support Project 4051 today.

Don’t wait for your next emergency to happen. Be prepared today. Community Alert does not replace the need for members to protect their own homes.

Alarm response systems like Marshall or ADT offer extra protection and faster response times than the Community Alert can promise.

In the last 12 months, HelpMe has added 100,000 new members nationally, rescuing over 1,200 members. In Durban North, we’ve added over 2,000 new members and have evacuated or rescued 41 residents, foiling home invasions, stopping domestic violence, arranging medical evacuations and responding to street robbery and anti-social behaviour, not to mention a good few breakdowns.

All HelpMe members also get free access to our National Crisis Support Team when outside the community using the five National Alert buttons as normal. Download and activate in under two minutes. A connected community is a safer community.

Enjoy your FREE features for LIFE. Why not UPGRADE your family’s safety TODAY!

Add up to 5 children (aged 7+) to our MyChild app at no charge.

24/7 Expert Crisis Support Team

Our expert crisis team will co-ordinate anything from a simple breakdown to a life-threatening event. With Security, Medical and Breakdown specialists, our experts have your back 24/7. Our Team co-ordinate over 1000 incidents each day in SA.
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My Guardian Alert

With just a swipe, this “unique early warning” feature let’s HelpMe know you may be at risk. And if the worst does happen, you know for sure that HelpMe has “got your back”. Never be alone again.
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Security Protector

In a security crisis your family, friends and SAPS may not be able to help in time. Upgrade your Guardian Alert feature and get immediate access to South Africa’s largest tactical security network when you're out and about and need urgent help.
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Security Protector Plus

Stay protected wherever you are. Get rapid roadside safety patrols during breakdowns plus instant access to South Africa's largest armed response network for personal security emergencies.
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Additional Adult

Add up to 5 additional members. All adult members receive all of the basic inclusive features as per the main member.

MyChild®

View your child’s exact location and battery level anytime. Give your child a “data free” way to inform you if they need urgent help. And if you cant be there for them, be sure that HelpMe will!
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MyChild® Protector
(age 7+)

Upgrade to MyChild® Protector and receive a range of must-have extras to ensure your child is as safe as possible and all completely data free!
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