For optimal App performance, we advise all members to select “Always”. The App will still work if set to “While using the App”, however this may result in delays when members panic.


Important Note: The HelpMe App and our Crisis Team do not have access to see the location of any member unless the member panics. As such we strongly recommend members do select “Always” for optimal performance.

In any emergency, just swipe, and our HelpMe App gives members immediate access (data-free) to our specialist Crisis Team, ensuring you and your family are looked after in your time of need.