For optimal App performance, we advise all members to select “Always”. The App will still work if set to “While using the App”, however this may result in delays when members panic.
Important Note: The HelpMe App and our Crisis Team do not have access to see the location of any member unless the member panics. As such we strongly recommend members do select “Always” for optimal performance.
Yes, you can update your personal information via the app.
Please notify us if you change your number, so that we can update your profile and link your services to your new contact information.